I've actually used some of the things that we have learned. I made the mistake of walking past the computers and got sucked into the blackhole of needy patrons. Where it starts with just one wanting help and then four more want help, and you were just going to quickly grab a book and run back to the answer center.
I hope I can just retain what I've learned. I've had fun with most of it and some frustration a few times.
Thank you Tammy, Diane,Pattie, Elizabeth, Tammie and everyone else who answered my whiney cries for HELP.
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